How to be a Great Customer

2021-05-24T09:22:19+07:00May 23rd, 2021|Feature, Travel|

Ideas around customer service are one of the most heavily covered topics in modern business. At my own business we train for it, dissect it, review it, and obsess over it, and we don’t get it perfect every time. But it occurred to me that while plenty has been discussed or written about how to be great at customer service, very little is discussed or written about how to be a great customer. 

How We Wow’d the “Un-Wowables” Part II: The Execution​

2021-05-03T22:13:02+07:00May 3rd, 2021|Feature, Travel, Warm Countries|

As we thought more about it, it became apparent that it had nothing to do with the canvas. The location. The destination. How could we have momentarily forgotten our purpose on earth? Nothing we ever did was about the destination. It is about value. The journey. The pleasant surprise. The spontaneity. Our journeys have always been a metaphor for life.

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